SUPPORT SERVICES FOR dBD COMMUNICATIONS MANUFACTURED PRODUCTS

MANAGED SERVICE

We also offer a customer care package whereby you can select our Managed Service and have our highly competent and knowledgeable engineers on-site for the duration of your project. Our operations team works closely with you to ensure everything is planned for each shift. This includes equipment needs, shift timings, site access, site surveys, personnel, and site manager details. Being able to respond quickly is important too. It’s not unusual for us to be given just a few hours’ notice and we have never let a customer down.

Traceability

For the duration of the works we offer full tracking on our Audio and Radio communications, signing in and out equipment, preventing loss.

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TRACEABILITY

For the duration of the works we offer full tracking on our Audio and Radio communications, signing in and out equipment, preventing loss.

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CLEANLINESS

Part of what we ensure throughout a managed service is equipment cleanliness. We sanitise equipment after use using anti bacterial wipes to maintain a constant level of cleanliness.

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ONSITE SUPPORT

Nobody knows our equipment better than us, we provide on-site support for our systems making sure they are operating correctly and continue doing so for the duration of the works.

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READINESS

To keep you running efficiently we are here to make sure our communications equipment is ready when you need it, we keep systems charged and clean so you don't have to.

TECHNICAL SUPPORT

Being the product manufacturer, there’s no one better to offer on-site technical support. As part of our product readiness, you can opt in for technical support so ensure that downtime is kept to a minimum. We will make sure that equipment is already paired. However, if an asset accidently becomes unpaired during works and there is a struggle to get reconnected, we’re on-site to solve the issue. We also carry various pieces of equipment and spares within our fleet. Keeping you operational is our top priority.

Servicing & Repairs

We provide on-site servicing and repairs allowing your fleet to stay maintained and ready to work with you.

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SERVICING & REPAIRS

We provide on-site servicing and repairs allowing your fleet to stay maintained and ready to work with you.

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INSTALLATION

We can offer an installation service to make sure you are up and running with reliable communications fitted correctly whatever the application.

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TRAINING

We provide training for all of our systems both on site and here at dBD to ensure correct use of the equipment.

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24HR PHONE SUPPORT

24hr phone support means we can assist you around the clock in the case of communications failure.

RF PRODUCTS

dBD Communications can provide Systems Solutions for all mobile radio applications, offering the most practical approach to full duplex combining in mobile and base station applications. These are single antenna systems. Each model includes transmitter combiner, receiver multi coupler and antenna duplexer. The systems are delivered ready for operation with no on-site tuning or adjustment needed. Loss figures are nominal. Losses and gains per individual channel can vary over filter bandwidth.

Componentry

We pride ourselves on offering bespoke solutions to all of our customers. The sheer variety of componentry that we offer means we can tailor a solution to your requirements. So whether the delivery of your project hinges on having the right antennas or attenuators, we’re on hand to deliver.

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COMPONENTRY

We pride ourselves on offering bespoke solutions to all of our customers. The sheer variety of componentry that we offer means we can tailor a solution to your requirements. So whether the delivery of your project hinges on having the right antennas or attenuators, we’re on hand to deliver.

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SUB SYSTEMS

We are constantly evolving our offering for subsystems. From low noise and bi polar receive amplifiers, a wide range of RF filters, mobile duplexers, optical delay lines and power meters, our flexibility and adaptability to our customers needs is second to none.

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COMBINING SYSTEMS

We are able to supply combining systems which use common antenna working for both transmit and receive functionality. We can provide systems that fit VHF and UHF from 25 Watt – 100 Watt Power and from 138 MHz – 960 MHz frequency range.

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