How real-world use, frontline feedback, and global exposure continue to shape dBD Communications’ solutions
At, dBD Communications progress isn’t measured by what’s shown on stands — it’s proven in the field. Whether engaging with global aviation players at GSE Vegas or taking direct feedback from rail operators trackside, our focus remains fixed on refining systems where they matter most: in use.
In this latest update, we explore how duplex communication has transformed rail operations over the past decade, highlight how new product developments — like our latest carry case — have directly cascaded from user feedback, and spotlight our continued investment in face-to-face engagement, from UK infrastructure shows to expert site visits.
From airside innovation to everyday rail realities, these moments define the thinking behind our tech — and what drives it forward.
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In the spotlight: International GSE Expo 2025
16-18 September 2025, Vegas
This September, the dBD Communications’ team will be front and centre at the International GSE Expo —the world’s largest dedicated ground-support equipment (GSE) event — hosted at the Las Vegas Convention Centre’s South Hall. The event is expected to welcome over 3,000 professionals and feature around 200 exhibitors showcasing the latest airside tech.
“As demand grows for smarter, faster and safer ground operations, events like GSE Vegas help us stay aligned with what’s really needed — not just in terms of technology, but in how that technology’s used” says David O’Connell, CEO, DBD Communications
We’ll be at Booth 8015, ready to demonstrate how our duplex communication systems are improving safety, efficiency, and coordination across ramp and apron ops. You’ll be able to:
- See live demos designed specifically for complex GSE scenarios and airside workflows.
- Engage with our CEO David O’connell, to explore how duplex comms optimise crew coordination and match IAEMA’s innovation roadmap.
- Discover our latest developments, from enhanced audio clarity to rugged carry-case solutions — tailored to real user needs.
As proud IAEMA members, we’re excited to align with their mission of advancing next-generation GSE technology. If you’re attending, please let us know — we’d value the chance to meet, discuss GSE strategy for 2026+, and learn about the challenges you’re facing on the ground.
Duplex in Rail: A Decade of Progress
Over the past decade, a combination of safety mandates, modernisation efforts, and frontline pressures has transformed how communication is handled in UK rail — with duplex systems now playing a pivotal role in making possession work, track maintenance, and isolation procedures safer, faster, and more efficient.
While dBD Communications has supported the sector for more than twenty years, the last ten have marked a step-change. Duplex has shifted from being a specialist tool to an operational essential — now embedded in method statements, integrated into PPE expectations, and adopted across UK fleets.
What began as a solution for machine control and cab-to-ground safety has grown into a fully integrated platform. Duplex systems now interact with plant fleets like OTPs, OTMs, and RRVs, while also interfacing with wider site infrastructure — from intercoms and PoC radios to site safety platforms and recordable audio systems.
Today’s headsets are purpose-built for frontline rail: lightweight, helmet-compatible, rugged, and equipped with noise-cancelling open-mic clarity to support precise coordination in complex environments. With over 15,000 systems sold and trusted by 80% of UK rail teams, the impact is clear:
✅ Accelerate job completions, especially during night-time or restricted possession windows
✅ Cut down on near-miss reports, with open-mic clarity reducing the risks of missed calls or miscommunication
✅ Improve onboarding, with new recruits finding duplex systems more intuitive than legacy setups
✅ Standardise communication across contractors, depots, and rail regions
Thanks in part to the Network Rail mandate, duplex is no longer just a safety accessory — it’s a strategic asset. It’s enabled structured, confident machine control, eliminated the risks of missed PTT calls, and positioned comms as a central part of digitalised, data-aware rail workflows. As the sector continues to move toward smarter, integrated site operations, we’re proud to be at the heart of it — ensuring communication tools don’t just keep up, but lead the way.
Whether you’ve used duplex for years or are just getting started, we’d love to hear your experience. What have you seen change in rail communication over the past decade?
Equipment Evolution: New Bags, New Thinking
At dBD Communications, product development starts where it matters most — on site, in the field, and often, with a simple ask.
Following consistent feedback from teams who wanted a more flexible way to carry their full comms setup, our engineers set to work. The result? A newly developed holdall-style carry bag, designed as a practical evolution from our standard rucksack format offering more versatility.
This new design offers a multitude of carry options to suit different operational demands — whether slung over a shoulder, carried by hand, or packed neatly into a vehicle. It’s been shaped not just by internal thinking, but directly by those using the systems daily, in conditions that call for both durability and adaptability. These bags are already being trialled across a number of sites and are receiving early praise for:
- Making it easier to transport complete kits in one go
- Standing up to harsher site environments
- Providing layout flexibility inside for easier equipment access
It’s a small change — but one that reflects the bigger picture: that every product we refine is shaped by real-world need. If you’ve got feedback on how your current kit travels, we’re always listening!
On the Road: Events & Engagements
In the rail industry, trust is built on reliability and frontline insight. In-person events continue to be one of the most valuable tools we have — not just for visibility, but for listening.
For dBD Communications, these moments aren’t about ticking boxes — they’re about being present in the places where future frameworks, safety priorities, and real-world user challenges are being shaped. From structured “Meet the Buyer” formats to casual conversations on the show floor, each interaction helps inform the way we engineer, support, and adapt our communication solutions.
As we begin to think about stepping into the autumn event season, we’re looking forward to reconnecting with longstanding collaborators and meeting new voices across rail, construction, and infrastructure. Here’s where we’ll be visiting…
RIN Derby – 11 September
We’ll be dropping into Rail Infrastructure Networking (RIN) Derby on 11 September at Derby Arena. As a free, visitor-focused event, RIN brings together over 1,000 rail professionals across 180+ exhibitor stands — a great space to catch up on industry trends, reconnect with familiar faces, and meet new ones. Our team — including members of our leadership — will be walking the floor, open to informal conversations around comms, safety, and upcoming procurement opportunities.
Plantworx – 23-25 September
We’ll also be visiting Plantworx 2025 from 23–25 September at Newark Showground — the UK’s leading construction equipment exhibition. With over 300 exhibitors, live demonstrations, and more than 12,000 industry professionals expected, it’s an ideal space to explore the latest developments in field operations, logistics, and infrastructure.
While we’re not exhibiting this year, our team will be on site to observe emerging trends, connect with suppliers and innovators, and gather insights that feed into the evolution of our comms systems for cross-sector deployment.
Rail Expertise, On Demand
With so much industry focus on compliance, clarity, and capability, the question many rail teams now face is simple: what does this all mean for our site?
That’s where the practical insight of dBD Communications makes a real difference. Led by our rail specialist Andrew O’Connell, we offer dedicated, hands-on support to help you cut through the noise — whether you’re navigating updates like NR/L2/OPS/033, reassessing your comms approach, or planning ahead for peak works and long-term resilience.
Andrew has been working closely with teams across the Network Rail route network this year, delivering tailored consultations, equipment assessments, and on-site trials designed around real-world environments. Whether it’s maximising what you already have, exploring short-term hire solutions, or mapping out upgrade pathways, our goal is to give you the clearest path forward — no assumptions, no guesswork.
Backed by reliable UK-based servicing, proven duplex solutions, and a long track record with organisations like Network Rail, HS1 Ltd, and Balfour Beatty, we’re here to support your next move — on your terms.
Want to talk through your comms setup or explore support options?
Call +44 (0) 1268 724 617 or email sales@dbdcommunications.co.uk.
Let’s Talk About What Comes Next
From high-profile global events to the real-world environments shaping our solutions, everything we do at dBD Communications is grounded in one goal: making communication safer, smarter, and more efficient for the people using it. Whether you’re planning ahead for autumn works, reviewing existing kit, or simply want to explore where duplex fits into your operations, now’s the perfect time to make the most of our live summer offers…
10% Off Deep Servicing (July & August)
Extend the life of your equipment with expert in-house servicing. All serviced systems are eligible for re-warranty — giving you coverage and confidence for the year ahead.
Hire Hack: Prices from just £18/week
Secure an Athena two-user system — our Bluetooth-powered, Network Rail Approved duplex solution — from just £18 per week (pricing subject to system type). Perfect for short-term boosts or busy project periods and trusted by Network Rail, Balfour Beatty, SPL Powerlines, and HS1 Ltd.
Availability is limited and orders are first come, first served — so don’t delay.
Book a site visit, share feedback on your current kit, or speak to our team about upcoming projects.
Call +44 (0) 1268 724 617 or email sales@dbdcommunications.co.uk
https://www.dbdcommunications.co.uk/news/on-the-ground-in-the-spotlight/